Born To Be Miserable

Monday, July 30, 2012

"A Live Case - Corporate Fraud Contraversy in Lynchburg, Virginia" by Kimberly Koerber-Bauer-Koerber

The "Shadowed Joggers" appear again - uh-oh. :/

Many people are now seeking employment.  There is a live case, that is ongoing in Lynchburg, Virginia, that revolves around employment and the rights of employees.  Enter Startek.  Startek is an International Employer with locations worldwide, including Canada, The Philippines, and Latin America.  They appear, in the outside, to be a very clean company.  A statement on their website to entice people to apply is the following:  
   "We are looking for employees who have the passion, dedication, responsibility and enthusiasm that embody a warrior spirit.
    Our Brand Warriors are on the front lines every day promoting and protecting our clients’ brands by providing excellent customer service. They help build brand loyalty through every transaction they have with customers.
   At StarTek, our Brand Warrior agents are the most important part of our company. They represent some of the biggest and best companies in the world and work with the newest in technology products.
   Think you have what it takes? Do you like working with the latest technology and providing great customer service? Helping people and providing great customer service is what we do at StarTek. There is even more: benefits, rewards, and career advancement opportunities."

They show people with greasepaint on their faces, under the right eye - s stripe of blue, and a stripe of red, as "Warriors".  These employees are supposed to be Brand Warriors - in line with the Startek theme.  The company is always expanding, and so far, this Call Center operation has locations in Decatur, Illinois, Mansfield, Ohio, Cincinnati, Ohio, Greeley, Colorado, Jonesboro, Arkansas, Lynchburg, Virginia, Enid, Oklahoma, Grand Junction, Colorado, and Denver, Colorado.  The company, on the outside, looks clean and shiny, but the location here in Lynchburg, Virginia, is currently shut down, say local people.

Locals say the company wanted employees to be placed on an employment contract, where they had to commit to the company for a  number of years.  Employees claim that they were not being paid at all, and got angry.  In addition to this, at the corporate center here in Lynchburg, Virginia, there is a building right next door which is highly questionable.  The front of the Building has signs saying the property, which is identified as a "Nursing College" on the front of the building, is under construction, but the back of the same building looks questionable - and has what can be viewed through the windows as an unmarked jail.  The jail has long metal bars, and the back of the building has no paving yet.  There is a drive-up delivery ramp
back there which is paved. 

Informants claim that the company originated from Germany, and that hassles included people being treated in an abusive manner.  Informants claim that they were not being paid that much to being with, and that this is a Telemarketing business.  An informant claimed that people were put in the 'jail' next door, which is not marked as a jail which is a questionable thing, since there is no way for a truck or vehicle, unless it is an all terrain vehicle to drive back there, to take people there, or remove people - yet this is what 'the people' claim caused one of the principles of the company to be killed. They then claimed that other people left the area because all of the people who were hired to work there started complaining about not being paid and so principles, who were very clean cut "German operative types" left the area.  There are two outhouses between Startek and the questionable building which are open and are being used. 

Startek also says this on their site:
"Business Process Outsourcing
     After purchasing products or services, often the only interactions customers have with a company is with their customer service agents. Customers reach out when they have a problem and need some assistance. Ensuring that very first touch is a good experience and inspires brand loyalty for our clients is what StarTek does best.
     StarTek not only excels at delivering a quality customer experience, but we know the importance of brand allegiance and advocacy in a crowded, competitive marketplace.
     We hire and train Brand Warriors who protect and promote our clients’ brands throughout their customers’ life cycle. They are the front line for our clients.
     Our delivery platforms onshore, near shore, at home and offshore allow us to offer a variety of pricing options and integrated service solutions. Everyone Matters at StarTek!"

"Brand Warrior Rewards in the U.S.

     "StarTek pays for training and offers full benefits, opportunities for advancement and a great work environment. StarTek also offers opportunities to work from home through StarTek@Home.
     "StarTek offers great benefits for employees:
                Fully paid training
                Medical, dental, vision and life insurance plans
                Paid holidays, paid overtime and paid time off
                Variety of work schedules
                Incentive pay programs
                Comfortable business casual dress and environment
                Employee referral bonus programs
                Flexible spending accounts for medical and dependent care
                Employer-paid employee assistance program that provides:
                Health and wellness plans
                Prenatal care
                Child Care arrangement referrals and options
                Referrals for elder and caregiver
                Referrals for legal and financial
                Resource help"
     Community involvement is big part of working at StarTek. We believe in giving back to the communities where we live and work. Our employees spend hundreds of hours of volunteering in the local community and fundraising events are part of the StarTek culture.

The company is now looking to hire as Associate Recruiter for this Lynchburg facility. I applied for the job and am qualified.  I don't know is the company is the problem at this point, or the informant(s) about this.  But, the jail next door definitely has long, sturdy bars and looks like a traditional jail without the markings of a jail period.  This is supposed to be on private property, a private structure, and not a part of the city of Lynchburg, The Federal Government, or the state of Virginia.  

Startek looks like a great place to work.  I am not from Lynchburg,Virginia, and do not know what really happened there but do know that the facility is currently shut down and is looking to hire right now.

More will be revealed... 

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Hello! I am a Social Worker (since 1990) and a writer. I am seeking writing jobs, funding for my Writing business called "the Indigo Drum" and a way to run an office again, plus a car.